Parts & Labour: covered under warranty against any defect arising out of faulty or defective material or workmanship
Not Covered in Warranty
The Warranty Card and the invoice are not presented to authorised to personnel at the time of repair. The Product is not used According to Instructions given in the Instruction Manual. Defects Caused by Improper use as Determined by the Company Personnel. Modification or Alteration of any Nature is made in the Electrical Circuitry or Physical Construction of the Set. Installation / Repair Work is Carried out by Persons / Agency other than Authorised by the Company. Site (Premises where the Product is kept) Conditions that do not Confirm to the Recommended Operating Conditions of the Machine. The Original Serial Number is Removed, Obliterated or Altered from the Machine or Cabinet. Defects due to Cause Beyond Control like Lightning, Abnormal Voltage, Acts of God or while in Transit to Service Centre or Purchaser's Residence
We'll facilitate the installation and demo through authorized service engineer at your convenience. The installation will be done within 2 to 5 Business days of delivery of the TV. The service engineer will install your new TV, either on wall mount or on table top. Installation and demo are provided free of cost. The engineer will also help you understand your new TV's features. The process generally covers: Wall-mounted or table-top installation, as requested (Wall mounted mode is recommended for better sound experience), Physical check of all ports, including power and USB ports. Accessories also checked, Demonstration of features and settings, Quick run-through on how to operate the TV.