Warranty of the product is limited to manufacturing defects only.
Not Covered in Warranty
Warranty does not cover any external accessories (such as battery, cable, carrying bag), damage caused to the product due to improper installation by customer, normal wear and tear to magnetic heads, audio, video, laser pick-ups and TV picture tubes, panel, damages caused to the product by accident, lightening, ingress of water, fire, dropping or excessive shock, any damage caused due to tampering of the product by an unauthorised agent, liability for loss of data, recorded images or business opportunity loss.
Warranty Service Type
On-site Service, Customer needs to call the nearby Authorized Service Center, service engineer will come to the site to get the product repaired or inspected.
We'll facilitate the installation and demo through authorized service engineer at your convenience. The installation will be done within 2 to 5 Business days of delivery of the TV. The service engineer will install your new TV, either on wall mount or on table top. Installation and demo are provided free of cost. The engineer will also help you understand your new TV's features. The process generally covers: Wall-mounted or table-top installation, as requested (Wall mounted mode is recommended for better sound experience), Physical check of all ports, including power and USB ports. Accessories also checked, Demonstration of features and settings, Quick run-through on how to operate the TV.